Session id for Sunshine (if Sunshine functionality is being used)Ĭollects Machine ID for use in Sunshine (if Sunshine functionality is being used)Įnsures consistent presentation of the Web Widget when an End-User navigates to a new web page. Stores a hash of settings so that we don't keep sending requests to our backend Web Widget offers pre-built API functionality for cookie consent see here: Web Widget Cookie Permission in Developer CenterĪlternatively, these Cookies respect external cookie bot functionality as well. Stores the authentication token once the user has been authenticated. (From Stripe) Used to power Legacy Checkout's Remember Me function (From Stripe) Stripe analytics "client ID" used for service improvementĬheckout-test-session / checkout-live-session Session tokens are linked to a client ID (see clientId) Session token to be used to authenticate requests on behalf of an anonymous user. If you wish to further control these Cookies using a third-party cookie solution, that is supported. Sunshine Conversations Web Messenger will not drop any Cookies until the widget is initiated by the End-User. Stores the appUser ID for the current session Stores a unique key for a session, for landing page after responding to an NPS survey (if enabled) Stores unique session key for Help Center product. If used exclusively by Subscriber for providing customer support purposes, this could be deemed Essential.Īrticle anonymous votes (localStorage or if not available falls back to a session cookie) This Cookie allows Zendesk customers to identify an end-user's recently-viewed articles. To help subscribers understand the resources an end-user has attempted in seeking support, this object tracks recently-viewed articles within the help center. See here to enable or disable these Google Analytics Cookies: Enabling Google Analytics for your Help Center Google Analytics (when enabled in Guide Settings) allows subscribers to gain insights into the use of their help center. This is a flag set when a user is authenticated to display the most up to date content. Can be anything from 5 minutes to 2 weeks. Session duration is configurable by the Subscriber using the Session Expiration config in Admin Center > Security Settings. Each user will have a unique cookie to help prevent a case of rate limiting all users if one particular user hits the rate limit threshold.Ĭloudflare cookie used for security restrictions.Īuthentication cookie - set to be anonymous If interested to learn more, Cloudflare provides further detail about some of their Cookies on the Cloudflare website here: Understanding the Cloudflare CookiesĬloudflare cookie used in cases were multiple users are hidden behind the same client IP address. This Cloudflare cookie helps manage incoming traffic that matches criteria associated with bots. Stores the last utm_campaign query parameter. Used for campaigns mapped to Google Ads Criterion IDs Used for campaigns mapped to Google Ads Ad Group IDs Used for campaigns mapped to Google Ads Campaign IDs. Used for campaigns mapped to Google Ads Customer IDs. Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.ĭepends on the length of the experiment, but typically 90 days. Used to determine the expiry of experiments a user has been included in. Used to determine a user's inclusion in an experiment. The cookie is updated every time data is sent to Google Analytics. This cookie was also used for the deprecated _setVar method. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. Used to store visitor-level custom variable data. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Stores the traffic source or campaign that explains how the user reached your site. Historically, this cookie operated in conjunction with the _utmb cookie to determine whether the user was in a new session/visit. The cookie is created when the javascript library executes and no existing _utmb cookies exists. The cookie is created when the javascript library executes and no existing _utma cookies exists. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.Ĭontains campaign related information for the user. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.Ĭontains a token that can be used to retrieve a Client ID from AMP Client ID service. Bosnia & Herzegovina (Bosna i Hercegovina)
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